Knowledge Center

Articles

Article -> Responding to the Call of Grace

Date Added: September 2017

Grace is a term many of us hear; although we are not sure what to make of it. When grace is mentioned in a business setting, eyebrows raise, skepticism ensues, or confusion runs rampant because it is not a commonly used business term.

One definition of grace is “a gift of love and mercy, given freely to us whether or not we deserve it. We cannot steal, borrow, buy or earn it. We can only accept or refuse it.” Another is “the help we are given to respond to a call and do what is good and right.”

The first definition is extremely interesting as it implies that grace is a gift given to us and “we can only accept or refuse it.” It echoes we receive something (“given freely”); although we have free will to use it or not. This makes me wonder how often I refuse grace because I am focused on so many other things in life causing me to be unaware of it, thereby missing the gift of grace when freely given to me – very different than choosing not to use it.

The second definition correlates with business and integrity toward others. Receiving help and/or responding to a situation to do what is good and right. It seems if the two definitions were combined and edited, we could have a great definition, so let’s call this David Yeghiaian’s definition of grace. “Grace is a gift of love and mercy, given freely to us whether or not we deserve it. We cannot steal, borrow, buy or earn it. We can only accept it to respond to a call to do what is good and right.”

Why would we not use grace if freely given to us? Professor Henri Nouwen wrote, “Did I offer peace today? Did I bring a smile to someone’s face? Did I say words of healing? Did I let go of my anger and resentment? Did I forgive? Did I love? These are the real questions.”

With a few direct questions, Nouwen presents us with grace, peace, joy, hope, forgiveness and love. From a business setting, if we seek to bring a smile to the face of co-workers or customers, say kind words, relinquish anger toward others, forgive them, and demonstrate empathy; we exhibit grace.

Anyone in business understands that by expressing these items toward co-workers, customers, or suppliers; we see amazing results. Co-workers, peers and customers are more engaged and productive. They want to work with you and for you. They want to follow people who display grace.

Customers and suppliers respect you and enjoy doing business with you. They are more willing to refer you to others because you have demonstrated grace. Employees tell their friends what a great leader and organization they have, which helps with recruiting and retention. All because you revealed grace toward others.

Remember, grace is freely given to us – even if we may not deserve it. Think of the positive change in your organization, family, community and world if you were more reflective to determine if and when grace is being gifted to you. When it is, will you respond to the call of grace and use it to do what is good and right?

David Yeghiaian is committed to inspiring others through faith and leadership. Reach him at david@unique-solutionsinc.com.

HTMLgraphic Designs