Success requires processes to accomplish a high level of effectiveness. Seven habits help organizations gain an advantage over competitors; achieving increased profitability quicker and easier than rivals.
Habit 1: Planning
Planning is essential for creating a process to organize, communicate and act. The more thorough, the more successful when executed.
To determine planning, asking the correct questions is crucial. Some questions to gather information for your plan are:
What exactly is my product or service?
Who is my customer?
Why do my potential customers buy from my competitor?
How can I get potential customers to buy from me?
Thorough question asking identifies ideas and problems which are then interpreted and acted upon to achieve goals.
Habit 2: Organization
Being organized in all aspects is important. Allocate resources and design roles to meet the needs of the plan. One missing piece can ruin the overall picture.
Habit 3: Finding the Right People
Knowing employees are competent to perform their roles is imperative. People must be culturally and strategically aligned with leadership. Doing so eliminates waste among employees and keeps the brightest and most strategic people on board.
Even with the most talented team, members who are not satisfying the objective of their role fail to contribute to organizational alignment. Leaders must use a process focused on strategic role placement for their people. A process should be utilized where roles are classified strategically by measuring the difficulty of the position and strategic effect on an organization. An unbiased third party can be beneficial for this process.
Habit 4: Delegation and Decision Making
People may be the parts of your business machine, but leaders act as the brain to direct them for optimum performance. Leaders must understand their limitations and learn to delegate responsibility effectively – teaching people rather than stretching them beyond a breaking point.
Habit 5: Supervision
Leaders must supervise – not act – by monitoring performance, timeliness and quality as results eventually fall on their shoulders. This includes processes aimed at alignment between leader and team member and making sure team members have proper resources and time. The more check-ups, the easier it is to determine progress.
Habit 6: Performance Management
Team members must know their exact goals, deadlines and how performance will be calculated. Scorecards, clarification meetings and reviews are prime examples of tactics to measure performance.
Habit 7: Report and Repeat
Report results frequently and accurately. People must know the progress of the plan’s implementation, its successes and failures. Team members must know what results have been achieved and what improvements need to be made. This is essential for performance management and more importantly, continuous improvement.
High-performing people in successful organizations utilize these seven habits and have the discipline to be thorough, direct, honest, aligned and organized. In turn, organizations reach goals, adding value to the bottom line and outperforming the competition faster and with a lot less pain.